XAmplifier Resource Hub

The latest blog posts, whitepapers, case studies, and infographics from XAmplifier.
Reputation Management

What is Online Reputation Management?

Online reputation management software is the best way for businesses to engage with customers and gain unique CX...

Online Reviews

How Google’s Updated Algorithm Affects Online Reviews

A recent change in the Google review algorithm aims to weed out self-serving and misleading online reviews. 

Reputation Management

Why Negative Online Reviews Build Consumer Trust

While seeing a negative online review or two about your company may not feel great, they actually provide value to your...

Net Promoter Score

The Ultimate Guide to Net Promoter Score

A brief history of Net Promoter Score, how it's calculated, and why businesses are making it a foundation of their...

Online Reviews

The Beginner's Guide to Online Reviews

A comprehensive breakdown of review generation and how online reviews impact your bottom line. 

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