XAmplifier Blog

National dermatology practice boosts patient experience, leading to better online reviews and more online actions

Posted by Alexandra Kilpatrick on Jul 17, 2018 4:20:26 PM

A national dermatology practice wanted to provide a better patient experience and make sure that their reputation reflected that improved patient experience, in the form of more and better reviews and a boost to their bottom line. The practice knew that they were not optimizing their digital reputation and, in turn, not generating as many leads as they possibly could. XAmplifier offered a full suite of solutions to this dermatology practice, including customer experience intelligence, reputation management and x-factor amplification and the result was a marked increase in new patient leads and revenue.

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Topics: digital reputation

Why your company needs negative reviews

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:27:42 PM

When someone gives your company a bad online review, your first instinct might be to delete it. Many people believe that, when they hide negative feedback, they’re protecting their company’s digital reputation. Actually, the opposite is true. Many consumers doubt the authenticity of companies that have only good online reviews, so a bad review can actually improve your digital reputation.

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Topics: digital reputation

The important math behind your digital reputation

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:20:53 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Five ways to improve your digital reputation

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:16:52 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Five ways to boost your business' Net Promoter Score

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:00:27 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Four reasons customer experience, not product, drives profit

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 2:13:51 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Digital reputation and how it drives revenue growth

Posted by Alexandra Kilpatrick on Mar 15, 2018 10:32:19 AM

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about it, you’ll do things differently.”

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Topics: digital reputation

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