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πŸ‘¨β€βš•οΈ  Patient Experience

Online Reviews

How to Increase Customer Survey Response Rates

There is no one ideal response rate, but higher is – of course – better. Let’s take a look at the four quickest ways to...

Net Promoter Score

The Impact 'Promoters' Have on Your Bottom Line

NPS is one of the strongest measurements of customer loyalty, and research shows that customer loyalty is one of the...

Net Promoter Score

Net Promoter Score vs. Traditional Customer Surveys

NPS surveys are more effective than traditional consumer surveys for a myriad of reasons. They’re simpler and a much...

Net Promoter Score

Why XAmplifier's Net Promoter Score Method Trumps DIY

The DIY method can actually end up costing you more time and money in the long run.

Reputation Management

How Online Reputation Drives Revenue Growth

From converting promoters into your marketing department to neutralizing negative reviews before they even occur,...

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