XAmplifier Blog

National dermatology practice boosts patient experience, leading to better online reviews and more online actions

Posted by Alexandra Kilpatrick on Jul 17, 2018 4:20:26 PM

A national dermatology practice wanted to provide a better patient experience and make sure that their reputation reflected that improved patient experience, in the form of more and better reviews and a boost to their bottom line. The practice knew that they were not optimizing their digital reputation and, in turn, not generating as many leads as they possibly could. XAmplifier offered a full suite of solutions to this dermatology practice, including customer experience intelligence, reputation management and x-factor amplification and the result was a marked increase in new patient leads and revenue.

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Topics: digital reputation

How to respond to positive and negative reviews

Posted by Alexandra Kilpatrick on Apr 15, 2018 2:04:42 PM

Download our white paper on NPS here!

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Topics: NPS

Amplifying your x-factor: Why XAmplifier is better than DIY

Posted by Alexandra Kilpatrick on Apr 9, 2018 11:46:07 AM

Ready to amplify your x-factor? Many people believe that they can amplify their x-factor on their own, but you are much more likely to boost your bottom line with a customer experience data platform like XAmplifier.

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Topics: x-factor

Why your company needs negative reviews

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:27:42 PM

When someone gives your company a bad online review, your first instinct might be to delete it. Many people believe that, when they hide negative feedback, they’re protecting their company’s digital reputation. Actually, the opposite is true. Many consumers doubt the authenticity of companies that have only good online reviews, so a bad review can actually improve your digital reputation.

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Topics: digital reputation

The important math behind your digital reputation

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:20:53 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Five ways to improve your digital reputation

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:16:52 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Five ways to boost your business' Net Promoter Score

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 3:00:27 PM

Download our white paper on digital reputation!

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Topics: digital reputation

Four reasons customer experience, not product, drives profit

Posted by Hannah Fillmore-Patrick on Mar 29, 2018 2:13:51 PM

Download our white paper on digital reputation!

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Topics: digital reputation

How to amplify your x-factor

Posted by Alexandra Kilpatrick on Mar 27, 2018 3:08:54 PM

You can easily amplify your x-factor by making your promoters, or your happiest customers, your marketing engine.

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Topics: x-factor

How to define your x-factor

Posted by Alexandra Kilpatrick on Mar 27, 2018 3:00:30 PM

Businesses that excel tend to have many things in common, from great leadership to a product or service that draws people in. But what really sets apart a great business?

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Topics: x-factor

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