This article discusses how to improve your online presence and reputation. Read on to learn more about how positive...

This article discusses how to make data-driven investments regarding digital technology integration. Learn how...

Here are three reasons why companies should never fake online reviews!

This article examines the benefits of building trust and visibility through local SEO and listings managemet.

Healthcare providers must know how to define their perfect personas. Learn how in this article.

Easing the Burden of Insurance Verification.

High quality medical devices and software influence patient and physician satisfaction.

Achieve consistent positive patient experience with surveys! Boost health outcomes and revenue with high patient...

Review gating is a process that businesses use to either rapidly improve online reputation while hiding any negative...

These steps will ensure your patients leave their telehealth appointment satisfied, willing to return, and excited to...

Google recently published an article emphasizing why healthcare providers need to focus on directory listings and how...

There's no better time for businesses to consider an online reputation management strategy.

Online reputation management software is the best way for businesses to engage with customers and gain unique CX...

A recent change in the Google review algorithm aims to weed out self-serving and misleading online reviews. 

While seeing a negative online review or two about your company may not feel great, they actually provide value to your...

A comprehensive breakdown of review generation and how online reviews impact your bottom line. 

XAmplifier works with leading dermatology practice to increase patient engagement through online review generation.

Take the angst out of responding to your customer's online reviews with this guide

While the benefits of a good digital reputation are clear, companies often struggle to quantify their reputation and...

When customers recommend your company’s product or service, they place their personal reputation on the line to do so.

When companies consider their profitability, the first thing they think about isn’t usually their customer experience,...

You can easily amplify your x-factor by making your promoters -- or your happiest customers -- your marketing engine.

Determining your own business’ x-factor can be tricky, but it really comes down to just a few essential questions.

Businesses that excel tend to have many things in common, from great leadership to a product or service that draws...

There is no one ideal response rate, but higher is – of course – better. Let’s take a look at the four quickest ways to...

NPS is one of the strongest measurements of customer loyalty, and research shows that customer loyalty is one of the...

NPS surveys are more effective than traditional consumer surveys for a myriad of reasons. They’re simpler and a much...

The DIY method can actually end up costing you more time and money in the long run.

From converting promoters into your marketing department to neutralizing negative reviews before they even occur,...