XAmplifier Blog

How Customer Experience Translates into Profit

Posted by Hannah Fillmore-Patrick on 3/29/18 2:13 PM

Four reasons the customer experience your business delivers is a bigger driver of profit than the product. 

When companies consider their profitability, the first thing they think about isn’t usually their customer experience, but it probably should be. People, increasingly, place real value on the ease and consistency of a brand’s customer experience.

Read More

Topics: Customer Experience